Thank you for visiting www.griddlepatchpro.com!
If you have any questions about our products, orders, or services, please feel free to contact us. Our customer service team will assist you as soon as possible.
Customer Support
For inquiries about product information, order status, shipping, returns, exchanges, or other related issues, please contact us via email.
Customer Service Email: kitchenware@griddlepatchpro.com
Service Hours
Monday to Friday: 9:00 AM – 6:00 PM
Saturday, Sunday, and public holidays: Emails are received normally, and we will reply on the next business day.
We usually reply to your emails within 24–48 business hours. During holidays or periods of high inquiry volume, response time may be slightly longer. Thank you for your understanding and patience.
Friendly Reminder
To help us process your issue more quickly, please provide the following information in your email if possible:
Order number (if any)
Name used when placing the order
Contact email
Description of the problem and relevant images (if applicable)
We are committed to providing professional, timely, and friendly customer service to every customer. Thank you for choosing www.griddlepatchpro.com. We look forward to providing you with a pleasant shopping experience.